Our Covid-19 Response

Our Covid-19 Safety Plan

‘Participant welfare is paramount to the Provider. The ratio of staff to participant numbers is generous for example, in some lessons, two teachers are provided, or additional supervisors allocated, to ensure learning and safety are optimised.’ British Accreditation Council, Reach Cambridge inspection report, 2018

Since our first program 15 years ago, the health and safety of our students and staff has been, and always will be, our number one priority. We have consistently met and exceeded rigorous standards in Student Welfare and Safety as part of our accreditation from the British Accreditation Council (BAC). Furthermore, our welfare processes and contingency plans have been honed over the many years we have been running our programs, as we have dealt with incidents both large and small that have demanded robust and clear action plans.

Our preparations for 2021 are even more extensive: we have a dynamic management plan and risk assessment for Covid-19 that we are developing and updating as guidance changes, to ensure we are well prepared for 2021. This broadly divides into four detailed sections on prevention, detection, diagnosis and care.

We are in regular communication with Cambridge colleges (who have all welcomed back undergraduates this academic year) to review, adapt and discuss their existing guidelines for Covid-19. We also have our own protocols for the general running of the programs, taking into account guidelines from WHO (World Health Organisation), PHE (Public Health England) and the UK government. Our highly experienced leadership team will be analysing, reviewing and updating all guidelines and protocols in light of any changes ahead of next year’s programs.

Our mission has always been about bringing together bright and talented young people from around the world in a shared endeavour to prepare for their future – and that mission feels more important now than ever. We are confident that we will be able to offer a safe and supportive environment that still includes all of the joys of a truly international, engaging and life-changing Reach Cambridge program.

Apply with Confidence

We are making two promises to all our families this year:

1. Apply Now, Save Now & Pay Later

In any other year, a deposit payment is always necessary to reserve your place and take advantage of any early-bird discount on offer at the time of application. But this year we appreciate that families may wish to wait before they commit for the summer, and so we are making the following offer to all families: Apply now and not only will you reserve your place on your chosen program, you can also take advantage of our excellent early bird discount.

How to take advantage of this offer in 3 easy steps:

• Apply Now: Register to reserve your place
• Save Now: Our early bird discount is automatically applied to your account.
• Pay Now or Pay Later: Balance payment deadline 31^st March 2021

2. Our Refund Promise

In the event that Covid-19 restrictions prevent your attendance on your chosen program (e.g. your country’s government/the UK government imposes travel restrictions, Reach Cambridge is obliged to cancel a program, or you are unable to secure a visa), we will offer you a range of flexible options:

• Switch your program: We would work with you to find dates that are most suitable.
• Switch to an online course: Take one of our highly rated, personalised one-to-one academic courses tailored to your needs. Visit www.reachcambridgetutors.com for more information.
• Receive a refund: In the extraordinary circumstances outlined above, we will allow you to cancel and receive a refund, minus the non-refundable deposit, upon informing us by email and presenting documents verifying the reason for your cancellation. Please see the Force Majeure section in clause 23 of our Terms & Conditions for more information.

Do you have questions or feedback?

Please don’t hesitate to get in touch via our contact form to arrange a phone call or online video call.

Many thanks for all your support & we can’t wait to welcome you to Cambridge!

The Reach Cambridge Team