Our Covid-19 Response

Apply with Confidence

Our Refund Promise

• For the summer, we will offer a full refund (including the usually non-refundable deposit) if UK government legislation obliges us to cancel all of our Cambridge programs.
• In the event that government restrictions due to Covid-19 prevent your attendance on our summer programs (e.g. your country’s government or the UK government imposes a travel ban, or you are unable to secure a visa due to Covid-19 restrictions), we will offer you a range of flexible options:
  • Switch your program: We would work with you to find dates that are more suitable.
  • Switch to an online course: Take one of our highly rated, personalised one-to-one academic courses tailored to your needs. Visit www.reachcambridgetutors.com for more information.
  • Receive a refund: In the extraordinary circumstances outlined above, we will allow you to cancel and receive a refund of your balance, upon informing us by email and presenting documents verifying the reason for your cancellation. Please see the Force Majeure section in clause 23 of our Terms & Conditions for more information.

If UK government legislation does not prevent us from running the program, then we will proceed as planned with our summer programs. Any participants choosing to cancel their place will be allowed to do so in line with our normal cancellation policy as outlined in our Terms & Conditions.

As with every summer, we recommend all families take out comprehensive travel and medical insurance prior to the program. Links to our travel insurance affiliates will be available via your online account. Many insurers do offer cover for coronavirus-related events, e.g. trip cancellation if you are unable to travel due to a positive covid test result/a requirement to self isolate, and cover for medical expenses/the cost of an extended stay if you contract Covid-19 while travelling.  We recommend that you look for a suitable insurance policy covering such coronavirus-related eventualities.

Our Covid-19 Safety Plan

‘Participant welfare is paramount to the Provider. The ratio of staff to participant numbers is generous for example, in some lessons, two teachers are provided, or additional supervisors allocated, to ensure learning and safety are optimised.’ British Accreditation Council, Reach Cambridge inspection report

The health and safety of our students and staff is of the utmost importance to us. We have consistently met and exceeded rigorous standards in Student Welfare and Safety as part of our accreditation from the British Accreditation Council (BAC). Furthermore, our welfare processes and contingency plans have been honed over the many years we have been running our programs, as we have dealt with incidents both large and small that have demanded robust and clear action plans.

In recent summers we have been careful to research, create and implement a robust Covid-19 policy, with clear guidelines and a risk assessment which was enforced across the board. We are confident we can provide a safe, supportive and enjoyable experience for all involved.

We have received the ‘Good to Go’ industry mark to reassure our customers that our business adheres to government and public health guidance. In addition, we have received the World Travel and Tourism Council’s ‘Safe Travels’ stamp, enabling travellers to recognise destinations that have adopted health and hygiene global standardised protocols.

Our mission has always been about bringing together bright and talented young people from around the world in a shared endeavour to prepare for their future – and that mission feels more important now than ever. We are confident that we will be able to offer a safe and supportive environment that still includes all of the joys of a truly international, engaging and life-changing Reach Cambridge program.

International Travel to the UK

The UK borders are fully open and we continue to welcome visitors from all over the world. We expect the situation to continue to improve as we look towards next summer. Details and restrictions vary per country so please visit the UK government website for more information.

Do you have questions or feedback?

Please don’t hesitate to get in touch via our contact form to arrange a phone call or online video call. Many thanks for all your support & we can’t wait to welcome you to Cambridge!

The Reach Cambridge Team

Please note – Circumstances are changing, so protocols are likely to change too. We will be following the UK government roadmap and updates closely and we remain in close contact with Colleges and other key stakeholders.